Follow the instructions on the website to download and install the driver. Go to the printer manufacturer's website and search for a printer driver that is compatible with your version of Windows.Ĥ. Click System Summary, and then review the Operating System Name and System Type to find out which version of Windows you're running.ģ. Open System Information by clicking the Start button, clicking All Programs, clickingĪccessories, clicking System Tools, and then clicking System Information.Ģ. To download compatible drivers from a printer manufacturer's website, first see which version of Windows you're running, and then search for compatible drivers.ġ. If the above steps fail, I would suggest you to uninstall and re-install the drivers from the following HP Website and see if that help. ![]() Locate and double click on hpqsciapp.exe to activate scanning application. Go to the location C:\program files\hp\digital imaging\bin folderĢ. Try Starting Scan from Computer Message Displays This document is for HP Photosmart B209, B210, C309, C310, C410, C5300, C5500, and C6300 All-in-One printers. ![]() I would suggest you to try scanning the file from the following location:ġ. ![]() Which version of Windows Operating System are you using?.What were the changes made before the issue started?.
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